President, CBIZ Benefits & Insurance Services, Inc.:Michael Kouzelos
Cleveland, OH

“We focus each day on our commitment to making our company a great place to work. We work hard to understand the needs of our team members, and then do our best to meet those needs. We adopted Great People, Great Place (GP2) as a primary company goal in 2006. GP2 is an enduring program to ensure the leadership and environment of CBIZ are together creating a place that our associates are excited about and are proud of. We began by conducting a baseline satisfaction survey, and adopted countless policies and benefits based on the feedback. We continue to re-survey and make continuous improvements. We implemented GP2 Committees in each office, who execute programs and activities to further increase engagement. Led by a Chair and comprised of members representing all areas, activities may include annual events, such as Employee Appreciation Day, All-Hands business meetings, Take Your Child to Work Day, etc. Monthly activities include celebrations for birthdays, promotions, retirements or holidays, etc. Each Committee elects a CBIZ Cares Leader. Cares allows each associate to volunteer 5 hours of paid time in their community. The Leader engages co-workers to select the organization(s) their office will support, then volunteer together to further develop professional and personal relationships. In 2020, we were not able to volunteer together, so we encouraged our team members to volunteer on their own, whether virtually or by sewing masks, etc. Each Committee elects a National Food Drive Leader. Each fall we seek donations of non-perishable items as well as cash, donated to local food banks. In 2020 we held a virtual fundraiser and were able to donate over 1 million pounds to food banks across the country. Each office has a Green Team Leader with a committee. Team complete action steps, and in our first two years, recorded 892 improvements in recycling, office equipment and facilities efficiencies, and use of eco-friendly supplies. In 2020 since we were only in our office a few months, we developed the “CBIZ Green Team Home Guide for CBIZ Team Members” to encourage environmentally friendly actions at home. Each month we highlight a section of the Guide to encourage our associates to try some new tips.”