CEO:Patrick Blandford
Chicago, IL

For nearly six decades, Tokio Marine Highland has built a culture centered on our people. Our values are deeply rooted in Tokio Marine’s philosophy “To Be a Good Company,” which pledges our commitment to our employees, customers and communities. As we evolved from our founding in 1962 as WNC Insurance Services to become part the Tokio Marine Group, one thing has remained the same. Our employees’ passion, expertise and dedication to excellence enable us to deliver on our promise to our clients and to each other. It’s our legacy, our reputation and why we believe Tokio Marine Highland is an ideal candidate for Business Insurance’s Best Places to Work 2021. As a leading property and casualty underwriting agency with a wide geographic reach, fostering an inclusive, One TMH culture is our priority. Creating an atmosphere of togetherness, where all employees feel valued and supported, was critically important in 2020, as we transitioned to a virtual world. Despite COVID-19 challenges, our team creatively found new ways to pull together. From weekly town halls and virtual team building activities, like scavenger hunts, photo competitions, and wellness challenges, to raising money and supplies for our communities stricken by the pandemic, our employees embodied what it means to be a “Good Company.” We believe in life-long learning and strive to provide opportunities for employees to build a path to a rewarding career. For new employees, this starts on day one, where even in a virtual environment, they are paired with seasoned veterans who provide hands-on training and mentorship. Through our TMU and Tokio Marine Highland Scholars programs, employees have a variety of opportunities to broaden their skills and equip themselves with the tools they need to meet tomorrow’s challenges. We challenge employees to be innovative and empowered in their roles, and we make sure they are recognized when they do. That’s because at Tokio Marine Highland, we recognize that all employees play a role in the success of our business and culture, and that diversity of thought brings incredible value – whether it’s a new idea to innovate a process, a suggestion on how to improve our culture, or new ways to service our customers.