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Interview

NAME: Jennifer Livingstone

NEW JOB TITLE: New York-based, head of strategic agency management, Coalition Inc.

PREVIOUS POSITION: New York-based, chief marketing officer and senior vice president, responsible for global distribution and marketing, CNA Financial Corp.

INDUSTRY OUTLOOK: I see tremendous opportunity for growth in our industry. Technology has transformed us all into an on-demand economy, but some insurers have been slow to respond to change and adopt new solutions that can protect policyholders from emerging risks. At Coalition, we are leading the charge to solve cyber risk by providing our policyholders with a combination of technology and insurance to not only cover risk but actively monitor and prevent it whenever possible.

GOALS FOR NEW POSITION: My goal is to build upon the successful foundation Coalition has established with its distribution partners by leveraging my experiences and industry network. We are a rapidly evolving insurtech and our successful growth presents us with an opportunity to optimize what we do and how we do it with our most strategic partners.

CHALLENGES FACING THE INDUSTRY: Cybersecurity remains a boardroom concern for companies big and small. The increase in ransomware frequency and severity has impacted all industries and resulted in a constriction of capacity, significant rate increases and a reduction in coverage across the industry.

FIRST EXPERIENCE IN THE INDUSTRY JOB MARKET: I entered the workforce in the early ’90s and like most of us back then I didn’t know much about the insurance industry. I joined AIG as an operations analyst, which meant I learned about all aspects of the business outside of underwriting. However, the regional executive for whom I worked strongly encouraged me to get some underwriting experience if I was going to work at an insurance company, so I quickly moved into financial lines underwriting.

ADVICE: My advice to a newcomer is to collaborate across silos and learn as much as you can about all aspects of your organization and industry. Treat every professional with respect and every meeting as if it were an interview because you never know where or when your next opportunity will arise.

OUTSIDE THE INDUSTRY, A DREAM JOB: I’d love to be a professional chef. I have a great deal of respect for creative people who can transform ordinary ingredients into delicious meals and bring joy to those around them.

COLLEGE MAJOR: Bachelor of Science in international studies-political economy from The College of William & Mary.

LOOKING FORWARD TO: Working with highly talented and collaborative professionals committed to evolving the way the industry assesses risk.

FAVOURITE MEAL: I can never pass up a gourmet thin crust pizza.

BOOK: “All the Light We Cannot See,” Anthony Doerr

HOBBIES: Leisure travel, Peloton-Power Zone, outdoor activities

TV SHOW: I’m just about to finish “Yellowstone,” which is quite entertaining.

ON A SATURDAY AFTERNOON: Any outdoor activity with my family and friends.

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